Cloud Phone Systems

Northwest Telecom Now Offers Our Own Cloud Phone Service!

The same local, family-owned business you’ve trusted for premise-based phone systems now offers our own phone system in the cloud. Why choose NW Cloud Talk over other cloud providers? It’s simple — fast, friendly service!

Yealink T54W Deskphone

• Adjustable 4.3″ Color Display
• Built-in Bluetooth & 2.4G/5G Wi-Fi
• Speakerphone
• 27 Programmable Keys

Yealink T53 Deskphone

• 3.7″ Black & White Display
• Speakerphone
• 21 Programmable Keys

Yealink W59R DECT Cordless Handset

• 1.8″ Color Display
• 28 Hour Talk Time
• Built-in Bluetooth

Yealink T58V Deskphone

• Adjustable 7″ Color Touch Screen
• Built-in Bluetooth & 2.4G/5G Wi-Fi
• Speakerphone
• 27 Programmable Keys

Yealink CP920 Conference Phone

• 20-ft, 360° Voice Pickup
• Built-in 2.4G WiFi

Yealink W60P DECT Cordless Handset

• 2.4″ Color Display
• 30 Hour Talk Time
• 100ft Indoor Range

Yealink T48S Deskphone

The SIP-T48S IP Phone offers a large seven-inch touch screen for executives and professionals.

Yealink T46S Deskphone

The SIP-T46S IP Phone is the ultimate communications tool for busy executives and professionals.

Yealink T42S Deskphone

The SIP-T42S IP phone is a simple phone that works well for breakrooms and lobbies.

SIP Trunks

Reduce your monthly phone bill and keep using your existing phones

SIP Trunks are like dial tone over the Internet. Instead of using traditional copper phone lines that connect back to the phone company for calls, SIP Trunks use VoIP technology to make and receive calls over the Internet.

Click here for more information on SIP Trunks.

Delivering Exceptional Unified Communications & Collaboration

NW Cloud Talk offers a comprehensive suite of cloud telephony solutions to increase productivity at every business level. At NW Cloud Talk, we strive to deliver full-featured, next-generation business communications services to our valued customers with the highest degree of value, integrity, service, and support.

• Business Voice Solutions
• Rich Suite of UCC Services
• Custom Installation, Delivery & Support
• Unparalleled Service Uptime

CALL CENTER APPS

Say goodbye to large upfront investments, complex management, hidden fees and long deployments with NW Cloud Talk hosted call center solutions. Our call center functionality is leading edge technology with call back, call whisper, call barge features and all the real-time reporting and metrics you demand at a fraction of the costs.

IP FAX

With NW Cloud Talk IP FAX solutions, get a little or get a lot, the choice is yours and either way, the quality is always superb! All NW Cloud Talk DIDs are T.38 compliant with awesome fax delivery from 2 to 500 pages!

• Inbound only – PDF 2 Email
• Traditional Fax to Fax
• Fax – Store – Forward Solution
• HIPAA Compliant

PREDICTIVE DIALER

Triple the amount of agent talk time with prospects, auto-detect no answers, busy signals, voice mail, fax machines and quick disconnects with the NW Cloud Talk hosted predictive dialing and SMS solution,

• Throttle concurrent calls
• Auto Redial Feature
• Multiple IVR Scripts | Reports
• SMS Broadcasting Option

Northwest Cloud Talk Solutions

NEXT GENERATION VOICE SOLUTIONS

NW Cloud Talk offers a comprehensive suite of cloud telephony solutions to increase productivity at every business level.

• Hosted Call Center Solutions
• Predictive Dialer & SMS
• Smartphone & Tablet Apps
• Soft Reception Console
• IP Fax Solutions
• Virtual Office Attendant
• CRM | MS Outlook Integration

VIRTUAL OFFICE

The NW Cloud Talk Virtual Office portal is an essential tool for businesses with multiple entities within a single location. Phone numbers (DID’s) are listed and tagged within the interface to pop a custom screen display when the number is called. The screen displays the appropriate messaging for the receptionist to greet the caller.

CRM | SALESFORCE

NW Cloud Talk Salesforce integration is a hosted CRM application integration that manages key communication directly within Salesforce Enterprise. This unique app automatically logs all incoming and outgoing call data into Salesforce.com while providing incoming and outgoing call popups and note-taking that syncs with Salesforce basic functions.

MS OUTLOOK

NW Cloud Talk offers and integrated click to call functionality directly within MS Outlook using SIP TAPI from Source Forge. Businesses can now click and dial contacts within Outlook to instantly place the IP phone on hook and dial the desired phone number. Increase productivity and automate processes within your business.

Interactive Real-time Conferencing

NW Cloud Talk Web Conferencing is our comprehensive turnkey web conferencing service hosted by NW Cloud Talk enabling:

• Web Presentations
• Audio Conferencing
• Multi-Presenter Seminars
• Multi-User Video
• Remote Desktop Supporting
• White Boarding
• Desktop Sharing
• Branded Landing Pages

FLEXIBLE WEB CONFERENCING

Delivering online presentations, conducting audio and video conferencing or simply using desktop screen share for IT support is simplified with the NW Cloud Talk Web Conferencing platform. Instantly conduct meetings and add participants on the fly, all on your personal branded landing page without any messy plugins or downloads.

QUICK BY THE CLICK

Being agile in business is being better. With NW Cloud Talk Web Conferencing solutions schedule meetings via the calendar in just seconds and click the tools you need to communicate effectively. Private IM chat to select participants, use the annotation pen to focus attention on the subject and send files instantly to participants with just a click!

EASY SETUP

We have integrated the audio conferencing infrastructure of our voice control platform into our web and video platform to provide users multiple access points across PSTN, mobile and VoIP carrier networks. Dial in from home phones, smartphones, computers, iPads, virtually any device on any OS.