Help! I Need Phones, Where Do I Start?

Portland’s Voice Experts

You have a choice in who to trust with your telecom needs. Cloud, Hosted, VoIP, Digital, Hybrid? Wondering what the best solution is for your business phone system? Confused by all the options? — We’re here to help.

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Business VoIP · Cloud Phone Systems

Your Business Phone System. Anywhere You Work.

Modern cloud-based phone systems that keep your team connected in the office, at home, and on the go. With powerful calling features and the ConnectUC application, Northwest Telecom makes business communications simple.

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Play the ConnectUC overview video from Northwest Telecom

Innovative Telecom Solutions

Business Telephone Systems (Cloud & On-Premise)

Authorized Agents For All Voice & Data Service Providers

Low Voltage Voice & Data Cabling

Startups, Small, Medium & Multi-Site Businesses

Wireless Desk & Conference Phones

Remote Maintenance & Support

Consulting & Design Services

Business Relocation & Expansion

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Why Choose Us?

Some companies sell hardware, others sell service… We integrate both

37 years in business

Family-owned and operated, serving the Portland metro area since 1989.

Certified Technicians

Our employees are factory trained to ensure the highest quality service.

With you every step

From your first call, through installation, training, and beyond – we will help guide you.

A+ BBB Rating

You can feel confident with our hundreds of satisfied customers.

We listen to you

We are interested in finding the best solution that fits your needs.

Innovative Solutions

Bring us your business communication challenges and we will solve them.

Happy Clients

I have relied on Dan and his team for over ten years now

“I have relied on Dan and his team for over ten years now. I just bought a new cloud phone system from him because you can trust his products and service to be the best around. Bottom line is that you can trust Dan to be a great vendor/partner to your business.”

Terry Sheldon

Barrister Support Services

Their technical skills and follow up are A++

“The people at Northwest Telecom are wonderful! Quick, professional and excellent at what they do. This is the second time I’ve done a phone system change with them and once again I am very pleased with the work they’ve done. Their technical skills and follow up are A++”

Dr. Heath Lampee

Sleep Dentistry Defined

I can’t imagine getting better customer service anywhere

“We have been working with NW Telecom, and now NW Cloud Talk, for more than 10 years. Dan and his team continually impress with me with how responsive they are and how they are able to find the solutions we need. I can’t imagine getting better customer service anywhere.”

Nicole Nelson

Nelson Smith, LLP

All of the staff are friendly and seem very dedicated to their business!

“We have been customers of NW Telecom for many years and have never been disappointed with service or the products we have purchased through them. They are very quick to respond and always follow through to make sure our needs are met. All of the staff are friendly and seem very dedicated to their business! Highly Recommended!!!”

Beth Kapukui

East Portland Pediatric Clinic

I would highly recommend their services

“Our firm has been through two complete phone system changes/upgrades with Northwest Telecom Services. We have found their staff to be friendly, responsive and extremely knowledgeable. The training was great and their support is top notch. I would highly recommend their services.”

Liz Dusky

Hasson Law, LLC

Better Than The Rest

Reputation

Knowledge, integrity, credibility and dedication as a result of 37 successful years in the telecom industry.

Products

Offering an array of creative solutions at reasonable prices for small, medium and large businesses.

Convenience

Offering customers a single point of contact for all of their telecommunication needs.

Superior Customer Service

Acutely responsive operators available 24 hours a day for any and all of your telecom emergencies.

We have been accredited with the Better Business Bureau since the 22nd of September 2008.

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Questions? We have the solutions

From your first phone call, through consultation, site visit, system design, installation, training, and support – we are here to guide you along the way.

Whether you are a startup company with basic requirements, small or medium sized business with growing needs, a large business with complex demands, or you have multiple location – we can help!

With 37 years as a locally-owned family business, you can count on us to provide the most value with innovative solutions for your business.